When a Machine Beat the World Champion
In 1997, IBM's Deep Blue defeated Garry Kasparov, the reigning world chess champion, in a match that shocked the world.
But here's what most people misunderstand about that victory: Deep Blue didn't "learn" chess the way modern AI learns. It hadn't played millions of games against itself to develop intuition. It didn't have an "aha!" moment where it suddenly understood chess strategy.
Instead, Deep Blue was a finely tuned monster of calculation, capable of evaluating 200 million chess positions per second. Its intelligence was meticulously hand-crafted. Grandmasters had programmed it with a vast library of opening moves, endgame strategies, and tactical principles—a massive digital rulebook.
💡 The Paradox: Deep Blue won not because it had brilliant, creative insights, but because it followed its rulebook with inhuman speed and precision.
This was the peak of a different kind of AI—an AI built on logic and rules, not learning and data. This "Good Old-Fashioned AI" (GOFAI) wasn't a predecessor to ChatGPT; it was an entirely different species.
Understanding this brilliant but brittle ancestor is the key to appreciating just how revolutionary modern AI truly is.
Today's journey: We're diving into the world of Symbolic AI and Expert Systems—the rulebook approach that dominated AI for decades and still powers huge parts of our digital infrastructure today.
What is Symbolic AI? The "Rulebook" Approach
The central idea behind Symbolic AI, also called "expert systems," is elegantly simple:
We can make a machine intelligent by capturing the knowledge of a human expert in a giant, digital rulebook.
The Core Concept
Imagine you want to build an AI that can diagnose car problems. Here's how you'd do it with Symbolic AI:
Step 1: Interview the best mechanic in the world for months
Step 2: Convert all their hard-won knowledge into IF-THEN rules
Step 3: Program these rules into a computer system
Step 4: The computer can now "diagnose" car problems by following the rules
Example rules:
IF the engine cranks but won't start
THEN check the fuel supply
IF there's fuel but no spark
THEN check the ignition system
IF the battery is dead
THEN check the alternator and battery connectionsSounds logical, right? That's because it is. Purely logical.
The Two Core Components
Every expert system has two essential parts:
1. The Knowledge Base (The Rulebook)
This is the heart of the system—a massive database containing hundreds or thousands of logical rules painstakingly programmed by human experts.
Think of it as a digital encyclopedia of expertise:
Medical diagnosis: 10,000+ rules about symptoms and diseases
Tax software: Thousands of rules encoding tax law
Credit scoring: Rules determining creditworthiness
Industrial safety systems: Rules for handling dangerous situations
2. The Inference Engine (The Thinker)
This is the part that does the "reasoning." It takes a user's query (the symptoms or facts) and systematically searches the Knowledge Base, chaining rules together to arrive at a logical conclusion.
The inference engine is like a detective who:
Has memorized every relevant textbook
Can instantly recall any fact
Follows logical deduction perfectly
Never gets tired or makes calculation errors
But—and this is crucial—has never actually seen the outside world.
It has knowledge, but no experience.

How Does Symbolic AI Work? From Rules to Reason
Expert systems dominated AI from the 1970s through the early 1990s. Building one was a complex process called knowledge engineering—translating the nuanced, often intuitive knowledge of human experts into the rigid, formal logic of computer programs.
The Knowledge Engineering Process
This was the most difficult and time-consuming part. A new profession was created: the knowledge engineer. This person acted as a translator between the human expert (a doctor, mechanic, or chemist) and the computer.
The Process:
Month 1-3: Interview the Expert
Knowledge Engineer: "When you see a patient with chest pain,
what's the FIRST thing you check?"
Doctor: "Well, I look at their age, medical history,
and the type of pain..."
Knowledge Engineer: "Let's break that down. What EXACTLY
determines if you order an ECG immediately?"
Doctor: "If they're over 40, have a history of heart disease,
and the pain is crushing or radiating..."
Knowledge Engineer: "Perfect. So the rule is:
IF age > 40
AND history_of_heart_disease = TRUE
AND pain_type = crushing_or_radiating
THEN action = order_ECG_immediately
priority = URGENT"This conversation would happen hundreds of times, extracting every decision rule from the expert's mind.
Month 4-6: Formalize the Rules
The knowledge engineer would then encode these into a formal programming language. Early systems used specialized languages like LISP or Prolog.
Month 7-12: Test and Refine
Run the system on real cases, find where it fails, add more rules, refine existing rules. Repeat endlessly.
The Problem: For complex domains like medical diagnosis, you'd need 10,000+ rules. Maintaining and updating this became a nightmare.
The Inference Engine: Logic in Action
Once the knowledge base was built, the inference engine used it to make decisions. It worked through logical deduction using two main approaches:
1. Forward Chaining (From Facts to Conclusion)
This method starts with known facts and moves forward—a "data-driven" approach.
Example: Medical Diagnosis
START with facts:
- Patient has fever (102°F)
FIND matching rules:
Rule 345 matches: IF fever THEN possible_infection
ADD new fact:
- Possible infection
ADD more facts:
- Patient has cough
- Patient has fatigue
FIND matching rules:
Rule 891 matches: IF fever AND cough AND fatigue
THEN likely_influenza (85% confidence)
CONCLUSION:
- Diagnosis: Likely influenza
- Recommended action: Rest, fluids, monitorThe system moves forward from symptoms to diagnosis.
2. Backward Chaining (From Hypothesis to Facts)
This method starts with a potential conclusion and works backward—a "goal-driven" approach.
Example: Troubleshooting
HYPOTHESIS: "Car battery is dead"
TO PROVE THIS, check if:
- Headlights don't turn on → YES ✓
- Engine doesn't crank → YES ✓
- Battery voltage < 12V → Testing... YES ✓
HYPOTHESIS CONFIRMED
NEXT STEP: Check if battery can be recharged or needs replacementThe system works backward from a hypothesis to verify it.
The Beautiful Transparency
Here's what made expert systems special: they were completely transparent.
You could always ask the system: "Why did you reach that conclusion?"
And it would show you the exact chain of logic:
Diagnosis: Influenza
Reasoning chain:
1. Applied Rule 127: Patient temp > 100°F → fever detected
2. Applied Rule 234: Fever + cough → respiratory infection likely
3. Applied Rule 891: Respiratory infection + fatigue + no congestion
→ influenza (85% confidence)
4. Confidence threshold (>80%) met → Diagnosis confirmedThis explainability is something we've largely lost with modern "black box" AI. Neural networks can't explain their reasoning in human terms—they just produce answers from millions of inscrutable mathematical weights.

Two Ways Expert Systems Think: Forward vs. Backward
Why Symbolic AI Still Matters in 2025
It's tempting to think of Symbolic AI as extinct—a dinosaur killed by the meteor of Machine Learning.
This couldn't be further from the truth.
The "boring" rule-based AI is one of the most widely deployed and commercially successful forms of AI in history. It quietly powers huge parts of our digital world today.
Where Expert Systems Still Rule
1. The Backbone of Business Logic
Your tax preparation software (TurboTax, H&R Block) doesn't "learn" the tax code through examples. It's an expert system where human tax lawyers have encoded the entire tax code into a massive set of IF-THEN rules.
Why this works:
Tax law is complex but precisely defined
Rules change annually (easy to update rulebook)
Explainability is legally required (you need to know WHY you owe taxes)
Zero tolerance for errors (can't "learn" wrong tax advice)
The same applies to:
Credit scoring systems (FICO)
Insurance underwriting platforms
Legal compliance software
Airline pricing systems
2. The Engine of Modern Automation
Services like Zapier and IFTTT are giant, user-friendly expert systems.
The rule:
IF I receive an email in Gmail with 'invoice' in the subject
THEN save the attachment to my Dropbox folder "Invoices"
AND add a row to my accounting spreadsheet
AND send me a Slack notificationThis is classic Symbolic AI—pure IF-THEN logic. Millions of people use this daily without realizing they're building expert systems.
3. Safety-Critical Systems
In situations where failure means death, we still prefer rulebook AI:
Aircraft autopilot systems (rules for every flight scenario)
Nuclear power plant control (rules for safety protocols)
Medical device software (FDA-approved rules for operation)
Financial trading circuit breakers (rules to prevent market crashes)
Why? Because when lives are at stake, we want:
Complete transparency (can audit every decision)
Predictable behavior (no surprises from "learning")
Zero hallucinations (it won't make up rules)
Legal accountability (can prove system followed approved rules)
The Critical Contrast
You cannot fully appreciate the power and weirdness of Machine Learning until you understand what came before it.
The fundamental difference:
Symbolic AI: "I will follow these rules perfectly, forever, no matter what."
Machine Learning: "I learned patterns from examples and will apply them to new situations."
Symbolic AI: Rigid, transparent, requires human expertise to build
Machine Learning: Flexible, opaque, requires data and compute to train
The brittleness and rigidity of expert systems is precisely what led researchers to seek a new approach. But that doesn't mean expert systems were a failure—they were perfect for certain problems and terrible for others.
💡 The Wisdom: The best AI strategy in 2025 isn't "Machine Learning vs Symbolic AI"—it's knowing when to use each approach.

Symbolic AI and Machine Learning
The Toolkit: A Modern "Rulebook" You Use Every Day
Tool Spotlight: Zapier
What It Is:
Zapier is a massive online automation platform that connects thousands of web apps, allowing you to create automated workflows called "Zaps." It lets anyone build complex, multi-step processes without writing code.
Think of it as: A user-friendly expert system builder where YOU are the knowledge engineer.
The Connection to Today's Topic:
Zapier is a perfect, modern incarnation of Symbolic AI. Each "Zap" you build is a simple, elegant IF-THEN rule:
The Trigger is the IF part: "IF I receive a new message in Slack..."
The Action is the THEN part: "...THEN create a new task in Asana"
You're not teaching it patterns. You're giving it a clear, unambiguous rulebook to follow.
My Hands-On Exploration:
I use Zapier to automate my content workflow:
Zap 1: Research Paper Tracker
TRIGGER: New item appears in my AI research RSS feed
FILTER: Title contains keywords: "transformer" OR "LLM" OR "reinforcement learning"
ACTION 1: Create note in my Notion research database
ACTION 2: Send summary to my Slack #research channel
ACTION 3: Add to weekly digest emailZap 2: Newsletter Automation
TRIGGER: New subscriber joins my email list
ACTION 1: Send welcome email with Episode 1
ACTION 2: Add to Google Sheet for analytics
ACTION 3: Tag in CRM based on signup source
ACTION 4: Schedule first follow-up email in 3 daysWhat I learned:
The "old-fashioned" AI paradigm is incredibly useful for tasks that can be defined as clear rules. I didn't need machine learning to automate these workflows—I needed a reliable rulebook that executes perfectly every time.
When to use Zapier (Symbolic AI) vs ChatGPT (Machine Learning):
Use Zapier when:
The logic is clear and repeatable
You need 100% reliability (no creativity needed)
The process is well-defined
You want complete control over every step
Use ChatGPT when:
The task requires understanding nuance
You need creative or varied outputs
The problem can't be reduced to simple rules
You want the system to handle unexpected inputs gracefully
Real Example:
Bad use of Zapier: "Analyze customer feedback emails and categorize sentiment"
(This needs ML—sentiment is nuanced and contextual)
Good use of Zapier: "When an email arrives in my support inbox, create a ticket in our system and notify the on-call team"
(This is pure logic—perfect for rules)
The Hive Summary: Why Logic Isn't Enough
Strength of Symbolic AI | Limitation |
|---|---|
Explainable & Transparent: You can always trace the exact reasoning. Perfect for regulated industries and legal accountability. | Brittle & Inflexible: If a situation isn't covered by the rules, the system fails completely. Cannot handle ambiguity or novel situations. |
Predictable & Reliable: Does exactly what it's programmed to do, every single time. No surprises, no hallucinations. | Cannot Learn or Adapt: Requires humans to manually update rules when the world changes. Can't improve from experience. |
Doesn't Require Big Data: Works with pure logic and expert knowledge. Can be built for domains where data is scarce. | Difficult to Scale & Maintain: As rules multiply, systems become impossibly complex. Small changes can have cascading effects. |

Trade Offs of Symbolic AI
What I find most fascinating about Symbolic AI is how it reflects our own aspirations for intelligence.
We thought the path to creating a thinking machine was to codify our own logic—to write down the encyclopedia of human reason and hand it to a computer. Deep Blue was the pinnacle of that dream.
But its victory also revealed the profound limits of that approach.
Deep Blue could calculate millions of moves, but it had no understanding of the game. It was all syntax, no semantics. All rules, no intuition. It could win at chess, but it couldn't explain why a particular move was "beautiful" or "creative." It couldn't transfer its chess knowledge to help it play checkers.
The great lesson of Symbolic AI:
Intelligence isn't just about following rules, no matter how perfectly you follow them. It's also about intuition, adaptation, and learning from the messy patterns of the real world.
That realization—the understanding that intelligence requires more than logic—led researchers to explore a radically different approach: systems that could learn from experience rather than following programmed rules.
That exploration would eventually lead to the Machine Learning revolution we're living through today.
But here's the twist: We didn't abandon Symbolic AI. We just learned when to use it and when not to. The future isn't Machine Learning replacing expert systems—it's humans knowing which tool to use for which job.
You are the conductor. Your job is knowing which instrument to play when.
Appendix: Jargon Buster
Expert System:
A computer program that emulates the decision-making ability of a human expert by using a database of IF-THEN rules. Also called "knowledge-based systems" or "rule-based systems."
Inference Engine:
The part of an expert system that applies logical reasoning to the knowledge base to derive conclusions. It's the "thinking" part that chains rules together.
Knowledge Engineer:
A person who interviews human experts and translates their knowledge into formal rules that can be programmed into an expert system. This was a specialized profession in the 1980s.
Forward Chaining:
A reasoning method that starts with known facts and applies rules to derive new facts, moving "forward" toward a conclusion. Data-driven reasoning.
Backward Chaining:
A reasoning method that starts with a hypothesis (goal) and works "backward" to check if the available facts support it. Goal-driven reasoning.
GOFAI (Good Old-Fashioned AI):
A somewhat playful term for Symbolic AI and expert systems—the original approach to artificial intelligence based on logic and rules rather than learning from data.
Fun Facts: When the Rulebook Went Wrong
🏥 MYCIN: The Medical AI That Worked Too Well
In the 1970s, Stanford created MYCIN, an expert system for diagnosing blood infections. In blind tests, it outperformed most doctors. But it was never deployed in hospitals. Why? Doctors didn't trust a computer they couldn't question, and legally, who would be liable if it made a mistake—the programmer or the doctor who followed its advice?
💰 The Expert System Boom That Went Bust
In the 1980s, companies spent millions on specialized "Lisp Machines"—computers designed specifically to run expert systems. The market was projected to be worth billions. Then the IBM PC arrived for 1/10th the price and could run the same software. The entire industry collapsed almost overnight.
✈️ Deep Blue's Embarrassing Glitch
In one game against Kasparov, Deep Blue made a move so bizarre that Kasparov became convinced it was a stroke of genius he couldn't understand. He spent hours analyzing it, psyching himself out. Later, IBM revealed it was a BUG—the system had crashed and made a random move. The "genius" was an error, but it had worked psychologically.
🚗 R1/XCON: The System That Saved a Company
Digital Equipment Corporation's R1 expert system configured computer orders—a task that required expert knowledge of compatibility between thousands of components. It had 10,000 rules and saved DEC an estimated $40 million per year. But updating those 10,000 rules when new components were released? A nightmare that required a full-time team.
🎓 The "Dreyfus Critique"
Philosopher Hubert Dreyfus wrote a famous 1972 critique of AI arguing that rule-based systems could never achieve human intelligence because human expertise includes intuition and embodied experience that can't be captured in rules. He was mocked by AI researchers. Decades later, many admitted he was right—at least about the limitations of purely rule-based approaches.
🎯 Which surprised you more—that expert systems still power tax software, or that Deep Blue's "genius move" was a bug?
🔖 Save this—you'll need it when choosing between rule-based and learning-based tools
📤 Share with someone who automates workflows (they're using Symbolic AI!)
Tomorrow's Topic: The AI Winters—When the Hype Died and What It Teaches Us About Today
This is what we do every day at AITechHive Daily Masterclass—understanding the past to navigate the future with clarity.
